Don't Let New Construction Disappointments Catch You Off Guard!

Building a new home can be an exciting journey, but it's important to stay vigilant. In this video, I share a cautionary tale about a recent new construction experience that didn't quite live up to expectations.

Watch Carrie discuss some key points of a disappointing new construction process

• The "Blue Tape" Policy: We were told that the builder's policy had changed and we were no longer allowed to do our own "blue tape" walk-through. This was a red flag, as it's a crucial step in identifying any defects or issues before closing.

• The Quality Control Promise: The builder's representative promised to handle the quality control himself, but many issues were still present at the final walk-through, including stains on the carpet, unpainted areas, and even a hole in a cabinet.

• The Bribe for a Five-Star Review: After closing, the builder's representative offered to fix some of the remaining issues, but only if we gave him a five-star review. This is a clear attempt to manipulate customer feedback and hide a poor performance.

Key takeaways

• Always do your own "blue tape" walk-through: Don't let the builder's policies or promises discourage you from thoroughly inspecting your new home.

• Be wary of builders who discourage transparency: If a builder is trying to limit your involvement in the quality control process, it's a sign that they may be trying to hide something.

• Don't be afraid to speak up: If you're not satisfied with the quality of your new home, don't hesitate to voice your concerns to the builder and their management.